Terms of service

TERMS OF SERVICE

These Terms of Service govern your use of the SIDRALLIA online store and your purchase of products from our website.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.

GENERAL CONDITIONS

SIDRALLIA reserves the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, unauthorized activity, or incorrect pricing or product information.

We reserve the right to update, modify, or discontinue any part of our website or services at any time.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

PRICES AND PAYMENT

All prices displayed on our website are in euros (EUR), unless otherwise stated.

Prices may be changed at any time. The price applicable to your order is the price displayed at the time the order is placed.

Payment must be successfully received before an order is processed.

ORDERS

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. This confirmation does not affect your statutory consumer rights.

We reserve the right to cancel or refuse an order where necessary, including where a product is unavailable, an obvious pricing or information error has occurred, or fraudulent activity is suspected.

If we cancel an order after payment has been made, the amount paid will be refunded using the original payment method, subject to applicable law.

SHIPPING

Delivery times and shipping conditions are described in our Shipping Policy.

Delivery times may vary depending on the destination, carrier, customs procedures, and other circumstances outside our reasonable control.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights applicable under French or European Union law.

LEGAL GUARANTEES

Nothing in these Terms of Service excludes or limits your statutory consumer rights.

Products sold to consumers in France and the European Union are subject to applicable legal guarantees, including the legal guarantee of conformity.

INTELLECTUAL PROPERTY

All content on the SIDRALLIA website, including text, logos, graphics, photographs, product images, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

PROHIBITED USES

You agree not to use our website for unlawful purposes, to attempt to gain unauthorized access to our systems, to interfere with the operation of the website, or to engage in fraudulent or abusive activity.

THIRD-PARTY SERVICES

Our store may use third-party services, including payment providers, shipping providers, and technology or e-commerce services.

Your use of such services may also be subject to the terms and policies of those third parties.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, SIDRALLIA shall not be liable for indirect or consequential losses arising from the use of the website or from circumstances beyond our reasonable control.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will always be made available on our website. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

CONTACT

For questions regarding these Terms of Service, please contact us at:

contact.sidrallia@gmail.com